ClearCOI values your privacy. We collect and use only the information needed to deliver our insurance-certificate verification service. All data is encrypted in transit and at rest using Amazon Web Services (AWS). More information about AWS security practices is available on their website.

1. Information We Collect

In short: Only what’s required to make ClearCOI work.

We collect:

• Information you provide when you create or use an account (such as name, company name, and email address).

• Documents and data you upload for analysis through the ClearCOI platform.

• Basic technical data such as your browser type, IP address, and usage logs that help us operate and secure the service.

We do not collect personal information unrelated to the platform’s core functions, and we never sell your data to third parties.

2. How We Use Your Information

In short: To deliver and improve the ClearCOI service.

We use information to:

• Create and manage your ClearCOI account.

• Process uploaded certificates of insurance and produce compliance reports.

• Communicate with you about your account, product updates, or support issues.

• Maintain platform security, prevent abuse, and comply with legal obligations.

We do not use your data for advertising or marketing without your consent.

3. Sharing and Disclosure

In short: We only share data when necessary to run the service or comply with law.

We may share information:

• With AWS and other trusted service providers who assist us in operating ClearCOI (all bound by confidentiality and security obligations).

• When required by law, subpoena, or court order.

• To investigate or prevent fraud, abuse, or security incidents.

We never sell or rent user information.

4. Data Retention

In short: We keep data only as long as needed.

• Uploaded documents and extracted data are retained only as long as your account remains active or until you delete them.

• When you close your account or request deletion, we securely erase or anonymize your data unless retention is required by law or ongoing security obligations.

5. Security

In short: We take security seriously.

• All data is encrypted in transit (TLS) and at rest (AES-256).

• Access to customer data is limited to authorized personnel with a legitimate business need.

• Despite these safeguards, no online system can be guaranteed 100 % secure. Use ClearCOI only on trusted networks and devices.

6. Your Rights

In short: You control your data.

You may:

• Request a copy or deletion of your data by contacting us.

• Request correction of inaccurate information.

• Withdraw consent for optional communications.

We will never discriminate against you for exercising these rights.

7. Children’s Privacy

ClearCOI is not directed to children under 13. We do not knowingly collect information from anyone under 13 years of age. If we learn we have collected such data, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at clearcoi.com/privacy-policy